Richkey Spot Return Policy
At Richkey Spot, we strive to provide our customers with the highest quality healthy nuts, food items, and dried fruits. If you're not fully satisfied with your purchase, we’re here to help!
Eligibility for Returns
- Returns are accepted within 5 days of receiving the item.
- Items must be in their original, unopened packaging to qualify for a return.
- Perishable items such as nuts, dried fruits, and berries cannot be returned if opened due to health and safety concerns.
Return Process
Contact our customer service team at 0094715577555 to initiate a return. Provide your order number and reason for the return, and we will guide you through the process.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 5-7 business days.
Exchanges
- Exchanges are allowed for defective or damaged items.
- Please contact us within 48 hours of receiving the product with details and photos of the damage.
Shipping Costs
Shipping costs for returning items will be the responsibility of the customer unless the item is defective or damaged.
For any queries regarding returns, feel free to reach out at 0094715577555.
Thank you for shopping with Richkey Spot!
